Core Management Skills

The following Core Management Skills courses are those that crop up in most performance management reviews. 

We’ve given these traditional titles a refresh and added elements that when combined with our facilitation embed learnign more effectively.

In the absence of accountability within teams the blame game runs the show, that not good for anyone!

When we take personal accountability for our performance and results we can take responsibility for improving future results. We demonstrate to others that being recognised for achieving goals leads to positive developments and this in turn can lead to greater collective team performance and cohesion.

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If you find ‘No’ the most difficult word to say or perhaps you struggle to state clearly what you need then this course is perfect for you

Assertiveness is the basis of all constructive behaviour and communication. When we are assertive we achieve our goals, we build the strongest long lasting relationships and we exert positive influence on those around us.

We can all communicate effectively with everyone, it’s just we’re unaware of our preferences and blindspots. Let’s clear them out of the way.

Being able to identify the communication patterns of others gives us the power to connect effectively and build credibility and trust. With credibility and trust we can build successful relationships

 

Public Speaking is listed as one of the greatest fears people have. Learn how to overcome this fear on this course.

Being a confident Public Speaker brings a multitude of positive rewards and enhances your status as a competent leader and manager.

For some people the word ‘conflict’ is automatically a negative. Learn how conflict is an essential positive driver of high performance.

Being able to deal positively with conflict gives you the competitive edge and will result in you achieving your goals. Conflict is a necessary output of relationship dynamics so viewing this positively has to be beneficial and, if we all view conflict positively…well doesn’t mean there will be no conflict?

To Facilitate: make (an action or process) easy or easier. Surely making facilitation easier has to be easy?

Having the skills of an effective facilitator makes you the ‘go to’ change agent, someone that can make it easier for other people to achieve better performance and cohesion.

Feedback is the breakfast of champions, learn how to become a champion!

Without feedback there is no growth and zero change. The issue is people can tend to take feedback personally and so shy away from feedback. Feedback done well creates positive growth and improvements in performance. Come and learn how to both give and receive excellent feedback.

Manipulation and strong-arm tactics often fail to achieve the results we desire, there must be a better way.

Positive influence leads to a natural reciprocation, it’s a natural process. By communicating a clear intention to positively influence, we harness the goodwill of others to build momentum towards creating change.

The most powerful vehicle for change in existence.

Since emerging in the mid 1970’s NLP has become the foundation of most coaching models. NLP is a ‘model’ of excellence and gives us the ‘How to’ manual for achieving our goals. You do want to know how to get more of what you want in life, don’t you?

Everything is negotiable…so they say!

A good negotiator understands that if they are to get what they want there counterpart has to also achieve their own goals. How can we create the environment where everyone is happy to say we’ve got a great result. This course is about creating that sense of everyone achieves their goals.

Between Stimulus and Response there is a Space where you can choose your Response.

it is possible to achieve state of resilience and well-being that is sustainable and empowers you to thrive and grow. As a resilient individual you are inspirational, you are able to be collaborative and agile during periods of turbulence.

Lots of people end up in roles that are ‘sales’ roles without being explicitly called ‘Sales’. For some the word, Sales, is a the problem, yet others love ‘selling’.

Enhancing your abilty to ‘sell’ will lead to greater results with more positive relationships with your customers creating longer term growth. Whether you’re focused on products or services, the process we set out in this workshop will guarantee more success.

Alice: “Would you tell me, please, which way I ought to go from here?” The Cheshire Cat: That depends a good deal on where you want to get to.” Alice: “I don’t care much where.” The Cheshire Cat: “Then it doesn’t matter which way you go.”

The pandemic has created an urgent need to understand where your business is heading and to identify the best route to achieve your goals. This course gives you a route map for creating the future of your business.

We all have the same amount of time available to us…it’s what we choose to do with that time that makes the difference!

This is a time management course like no other. If you really want to understand how you both use time and waste time this is the course for you.

Forget Maslow and his Hierarchy, Motivation doesn’t work in a straight line and we all have different motivations.

If you can tap into what motivates others not only can you turn up that motivation to help them achieve more, you can motivate lots of others to work together more effectively and ultimately enjoy greater success for yourself.

“In the long history of humankind, those that have learnt to collaborate and improvise most effectively have prevailed.” Charles Darwin

When working with multiple stakeholders to achieve a common goal, the interdependent mindset is the only option. If all stakeholders are not aligned with this mindset the outcome you get will not be the outcome you wanted.